Eira

Privacy Policy

Effective Date: December 15, 2024

This Privacy Policy describes how Eira ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application and related services.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Username and avatar images you choose to upload
  • Chat Content: Messages and conversations you have with AI characters
  • Character Data: Custom characters you create, including names, descriptions, and images
  • Adventure Data: Your adventure progress, choices, and game state
  • Settings: App preferences and background image selections

1.2 Automatically Collected Information

  • Device Information: Device type, operating system version, and app version
  • Usage Data: How you interact with the app, features used, and session duration
  • Technical Data: IP address, crash reports, and performance metrics

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our AI chat and adventure features
  • Personalization: To customize your experience and remember your preferences
  • Communication: To respond to your inquiries and provide customer support
  • Improvement: To analyze usage patterns and improve our services
  • Security: To protect against fraud, abuse, and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our app (e.g., cloud storage, analytics)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

4. Data Storage and Security

  • Local Storage: Most of your data is stored locally on your device using iOS UserDefaults
  • Cloud Storage: Some data may be backed up to iCloud if you have iCloud backup enabled
  • Encryption: We implement appropriate security measures to protect your data
  • Access Control: We limit access to your information to authorized personnel only

5. AI Service Integration

Important: When you chat with AI characters, your messages are sent to our AI service provider to generate responses. This data is processed according to our service provider's privacy policy and is not used for training purposes without your consent.

  • Chat messages are processed in real-time to generate character responses
  • We do not store your conversations on external servers permanently
  • AI responses are generated based on character personalities and your input

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct your information
  • Deletion: Delete your account and associated data
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Disable certain data collection features

7. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Data Retention

  • We retain your data for as long as your account is active
  • When you delete your account, we remove your data within 30 days
  • Some anonymized data may be retained for analytics and improvement purposes
  • Legal requirements may require us to retain certain data for longer periods

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Effective Date" at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: